What is your warranty?
We offer a nationwide warranty for 12 months or 12,000 miles, whichever comes first. Warranty work must be performed
at our facility if customer is within 100 miles when problem occurs. For warranty claims needed outside this 100 mile range please call
our warranty company, Technet, at (866)588-0728. No warranty is implied or given for performance parts
or any customer supplied part. No labor or parts warranty is provided for abuse or vehicles used in any racing environment or offroad
environment. Warranty is non-transferable and applies to the original purchaser only.
How often should I get my car serviced?
We recommend following manufacturers recommended mileage and time based maintenance recommendations.
How do I know if my brakes need to be replaced?
Most vehicle have a sensor on their brake pads which will either bring up a warning indicator on your dash or a screaching
sound that you will hear outside the vehicle while braking. We recommend checking your brakes at each service interval as well.
Anything I can do to maintain my car between services?
We recommend using tier A gasoline. Tier A gasoline, also known as Top Tier gas, is a fuel that contains additives that help prevent carbon
deposits from building up in a vehicle's engine. We also recommend avoiding overheating at anytime by stopping your vehicle immediately if
any coolant loss or overheating is occuring. We also recommend closely monitoring gauges and warning lights and checking for
fluid leaks or loss on a regular basis. Some auto manufacturers such as Audi allow up to 1 quart of oil consumption every 1200
miles. Ensure you check your oil level at least every couple of fuel fillups.
Do you require an appointment?
Yes, we recommend calling us at 479-751-0800 or using our appointment contact form to request an appointment in advance. All appointments
are for drop off time only and are not necessarily indicative of an exact time the technician will be able to actually begin
working on your vehicle. Please select a date where you are able to drop your vehicle off with us sometime before 8:30 am and leave
it until the afternoon at least for the diagnostics, work, or maintenance services to be completed. Further work may take more time depending on the work needing to be performed,
scheduling, and parts availability. If you have an emergency situation like overheating or a no-start please call us to arrange immediate service.
Do you work on classic cars?
Sorry, unfortunately as much as many of us love many of these classic cars, we no longer work on classic vehicles or vehicles older than the 2005 model year due to parts availability,
and other issues with 20 plus year old cars. We simply cannot slow down our worflow for our customers daily
drivers to work on classics. We do know people in the Northwest Arkansas corridor who do work on them if you need help finding someone.
