Since 1975
More than five decades of independent European auto care in Northwest Arkansas.
Mercedes-Benz specialists serving Rogers
Specialized Mercedes-Benz diagnostics, maintenance and repair for Rogers drivers from Ozark Import Specialists in Springdale.
Mercedes-Benz expertise for Rogers owners
Mercedes-Benz vehicles integrate advanced engine management, comfort electronics, safety systems and often electronically controlled or air suspension. Good diagnosis requires the right information and a methodical understanding of the vehicle as a system.
Ozark Import Specialists has served Northwest Arkansas from Springdale since 1975. Rogers Mercedes-Benz owners use our shop for maintenance, diagnostics and repair when they want an independent European specialist rather than a general repair facility.
Our shop is in Springdale—not Rogers—and that single location lets us concentrate our tooling, technical information and experience in one European-focused workshop. Rogers drivers have access to that specialization without leaving Northwest Arkansas.
Mercedes-Benz repair capabilities
Mercedes-Benz owners commonly need scheduled maintenance, electrical diagnosis, cooling and leak repair, brake/chassis work and engine or drivetrain service.
Oil services, filters, fluids, spark plugs and manufacturer-based maintenance needs.
Warning lights, control modules, charging/starting problems and electronic system diagnosis.
Fluid leaks, cooling-system faults, engine performance issues and mechanical repair.
Brake service, steering, conventional suspension and air/electronically controlled suspension concerns.
Rogers then and now
Rogers was already an established town when Ozark Import Specialists opened, but it was much smaller than the city drivers know today. Its identity had long been tied to the Frisco railroad, agriculture, apple shipping and regional trade; the city had 17,429 residents in 1980.
As Rogers expanded through retail, industry and regional growth, the mix of vehicles changed with it. Our Springdale shop has served European vehicle owners through those decades, moving from simpler mechanical imports to today's networked electronics, turbocharged engines and advanced chassis systems.
Rogers Mercedes-Benz questions
Useful details for Rogers Mercedes-Benz owners considering service at our Springdale shop.
No. Ozark Import Specialists is located at 3802 Kelley Ave in Springdale. We serve Rogers customers from our single European specialty-shop location in central Northwest Arkansas.
Yes. Proper diagnosis requires skilled labor, European-focused tools, technical information and testing. Diagnostic time is used to identify the cause of the concern before repair recommendations are made.
Whenever possible, we use OEM or OES parts selected for correct fit, specification and performance. Parts choice may vary by availability, application and the repair being performed.
Our workflow is focused on modern daily-driven vehicles. We generally do not service classics or vehicles more than 20 years old because parts availability and age-related complications can disrupt the workflow required for customers' daily drivers.
European expertise. Local accountability.
Request an appointment with Ozark Import Specialists at our Springdale European specialty shop.