1. Acceptance of These Terms
By accessing or using ozarkimport.com, you agree to these Terms of Use and the incorporated Privacy Policy. If you do not agree, do not use the website. These Terms apply to the website and do not replace written repair authorizations, estimates, invoices, warranty terms or other agreements governing automotive work.
2. Website Information Is General Information
Website content is provided for general informational and business-communication purposes. Automotive conditions vary by vehicle, model, mileage, prior repairs, operating conditions and diagnostic findings. Website descriptions of common problems, services, model applications, maintenance or repair procedures are not a diagnosis, repair estimate, safety inspection or guarantee that a particular service is appropriate for your vehicle.
Do not rely on website information to operate a vehicle that is unsafe, overheating, leaking critical fluid, displaying a serious warning or otherwise undriveable. If a vehicle may be unsafe, stop operating it as appropriate and contact a qualified professional or emergency service.
3. Appointment Requests, Estimates and Repair Authorization
An online request is only a request for a vehicle drop-off time. It is not confirmed until Ozark Import Specialists communicates confirmation. A requested drop-off time does not guarantee the exact time diagnosis or repair will begin or when work will be completed.
Any website reference to prices, labor, common repairs, parts or timing is informational unless expressly incorporated into a written estimate or authorization for your vehicle. Estimates can change when inspection, testing or disassembly reveals additional conditions, when parts availability changes, or when programming, calibration or related work becomes necessary. We will seek authorization as required before materially expanding approved work.
4. Repair Warranty Information
Qualifying repairs may be covered by the shop’s stated 12-month/12,000-mile warranty, whichever occurs first, subject to the warranty’s terms, exclusions, geographic procedures and the original repair documents. Website summaries do not expand, modify or create warranty rights beyond the actual applicable warranty terms. Performance parts, customer-supplied parts, abuse, racing/off-road use and other circumstances may be excluded as stated in the shop’s warranty policy.
5. Vehicle Eligibility and Service Scope
Our current workflow focuses on modern European vehicles generally 20 years old or newer. We may decline vehicles, modifications, parts, requested procedures or jobs that do not fit our equipment, expertise, workflow, safety standards, parts availability or business policies. Submission of a form does not obligate us to accept a vehicle or perform requested work.
6. Acceptable and Prohibited Use
You may use the website only for lawful personal or business communication with Ozark Import Specialists. You may not attempt to interfere with site operation, bypass security, submit malicious code, scrape or overload forms, impersonate another person, use automated systems to send unsolicited messages, infringe intellectual-property rights or use the site for fraudulent, abusive or unlawful purposes.
7. User Submissions
You represent that information you submit is accurate to the best of your knowledge and that you have the right to provide it. Do not submit confidential or highly sensitive data that we have not requested. You grant us permission to use submitted information as reasonably necessary to respond to you, evaluate a service request, operate the business, protect the website and comply with law, subject to our Privacy Policy.
8. Third-Party Sites and Services
The website may link to Google, the Better Business Bureau, social networks, maps and other third-party sites or services. Those services are independent from Ozark Import Specialists. We do not control and are not responsible for third-party content, availability, security, privacy practices, products, representations or terms. A link does not create a warranty or endorsement except where expressly stated.
9. Intellectual Property
Unless otherwise indicated, the website design, original text, graphics, photographs, logos and other original site content are owned by or licensed to Ozark Import Specialists and are protected by applicable intellectual-property laws. Vehicle manufacturer names and marks belong to their respective owners. References to manufacturers identify vehicles we service and do not imply dealership status, sponsorship or manufacturer affiliation.
10. Disclaimer of Website Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” OZARK IMPORT SPECIALISTS DISCLAIMS WARRANTIES REGARDING THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY AND SECURITY, EXCEPT TO THE EXTENT A WARRANTY CANNOT LAWFULLY BE DISCLAIMED.
This website disclaimer does not eliminate or reduce any express automotive repair warranty that applies to qualifying work under its own written terms.
11. Limitation of Website Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, OZARK IMPORT SPECIALISTS AND ITS OWNERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO USE OF, INABILITY TO USE, OR RELIANCE ON THE WEBSITE OR THIRD-PARTY LINKS, INCLUDING LOST DATA, LOST PROFITS OR BUSINESS INTERRUPTION.
Nothing in these Terms excludes liability that cannot legally be excluded or limited. Liability arising from actual automotive repair work is governed by applicable law and the specific repair authorization, invoice and warranty terms, not solely by these website Terms.
12. Indemnification
To the fullest extent permitted by law, you agree to be responsible for losses, claims or costs arising from your unlawful misuse of the website, malicious submissions, infringement of third-party rights or material violation of these Terms. This provision does not apply to losses caused by Ozark Import Specialists to the extent responsibility cannot lawfully be shifted.
13. Governing Law and Venue
These website Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles. To the extent a dispute concerning these website Terms may lawfully be required to proceed in a particular forum, the parties consent to the state or federal courts with appropriate jurisdiction serving Washington County, Arkansas. This clause does not waive any non-waivable consumer right or jurisdictional protection.
14. Severability, Waiver and Changes
If a provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. We may revise these Terms prospectively by posting an updated version and changing the effective date.
15. Contact
Questions about these website Terms may be sent through our contact form or by writing to Ozark Import Specialists, 3802 Kelley Ave, Springdale, AR 72762.